An employee handbook is critical to the well-run workplace, but it loses value without follow-up. Employers need to take a hand in ensuring that policies are implemented correctly. Asking supervisors may always not suffice. Managers should:
- Make a habit of spot-checking compliance with employees about their knowledge of company policies and how those policies affect their daily routines. For example:
- Talk to employees to find out if they understand the company’s rest break policy.
- Ask if they are they exercising their right to a 10-minute break every four hours? Ask when the rest break was taken, how it was taken, and who knew about it.
Those check-ins with the employees will equip the company to determine whether the handbook policies are followed or disregarded. Armed with that information, the employer can determine whether further efforts, such as reminder notices, crew meetings, or other steps, are required to promote compliance.